Privacy Policy for onebyone.lk
This privacy policy ("Policy") discloses how onebyone.lk ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our website https://onebyone.lk/ and related services (collectively, the "Service").
Information We Collect
We collect several different types of information for various purposes to improve our Service to you.
Personal Information:
When you create an account, place an order, or contact us, you may provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Payment information
Usage Data: We may also collect information about how you access and use the Service ("Usage Data").
This may include:
- IP address
- Browser type and version
- Operating system
- Referring / exit pages
- Date and time stamps
- Pages you visit on our Service
- Products you view or search for Information you provide through our contact form or live chat
How We Use Your Information
We use the information we collect to:
- Provide and maintain the Service
- Process your orders and manage your account
- Send you promotional emails or marketing communications (with your consent)
- Respond to your inquiries and requests
- Improve the Service and your experience
- Analyze trends and user behavior
- Detect, prevent, and address security issues, fraud, or illegal activity
Sharing Your Information
We may share your information with third-party service providers who help us operate the Service and improve your experience. These service providers are obligated to maintain the confidentiality of your information and use it only for the purposes we have disclosed.
We may also disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of onebyone.lk
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Data Retention
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
Your Rights
You have certain rights regarding your Personal Information. You may:
- Access your Personal Information
- Rectify inaccurate or incomplete Personal Information
- Request the deletion of your Personal Information
- We will respond to your requests to exercise these rights within a reasonable time.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect Personal Information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a Child, we will take steps to remove that information from our servers.
Security
We take reasonable measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.
Changes to This Policy
We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on this page.