Terms & Conditions
Welcome to onebyone.lk,
your one-stop shop for computer accessories, electronic accessories, safety equipment, wearables, and household items! These Terms & Conditions ("Terms") outline the rules and regulations governing your use of our online store and the services we provide.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access or use the website.
2. Orders & Payment
You must be at least 18 years old to place an order.
By placing an order, you agree to pay the total amount listed, including any applicable taxes or shipping fees.
We offer various payment methods. Please refer to our separate payment policy for details.
Order confirmation will be sent via email.
We reserve the right to cancel or modify orders due to product availability, pricing errors, or other unforeseen circumstances.
3. Shipping & Delivery
Shipping costs are calculated based on your order weight, destination, and chosen shipping method.
We offer various shipping options with estimated delivery times.
We are not responsible for delays caused by shipping carriers or customs clearance.
Title and risk of loss for the products pass to you upon delivery.
4. Returns & Refunds
You may return most new, unopened items within 14 days of delivery for a full refund (minus any shipping charges).
We also offer returns for damaged or defective items.
Please refer to our separate return policy for detailed instructions and exceptions.
5. Warranties & Liability
Products may carry manufacturer warranties. Please refer to the product information for details.
We are not liable for any damages arising from product misuse, incompatibility, or user negligence.
6. Intellectual Property
The content on our website, including text, graphics, logos, and trademarks, is protected by intellectual property laws.
You may not reproduce, modify, or distribute any content without our written permission.
7. User Conduct
You agree to use our website lawfully and ethically.
Prohibited activities include:
Uploading harmful content (viruses, malware)
Disrupting website functionality
Violating intellectual property rights
Harassing or abusing other users
8. Termination
We may terminate your access to our website for violating these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Sri Lanka.
10. Changes to Terms & Conditions
We reserve the right to update these Terms at any time.
Your continued use of the website after such modifications constitutes your agreement to the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at info@onebyone.lk or 076 73 56 482.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.